The Coviu Dashboard

This article introduces and describe features related to the Coviu Dashboard.

Last Updated: May 2022

NOTE: this article covers the Dashboard as seen across all our plans.

On this page:

  1. What is the Dashboard?
  2. The Essentials (and Starter) plan Dashboard
  3. The Standard, Premium (and Clinic) plans Dashboard
  4. The Dashboard for account Administrators
  5. More support options

What is the Dashboard?

The Dashboard is generally the place you will land when you log in to Coviu.

It provides you with access to a number of features and functions and will also give you access to your clients/patients via the Waiting Area if you are on the Standard, Premium or older Clinic plans or your organisation has chosen an Enterprise plan.

The Coviu Dashboard will look a little different depending on the plan your organisation has chosen and also your role.

Click here to determine which plan you are on.


The Essentials (and Starter) plan Dashboard

In the example below, I have landed at my User Room. I can also see my role type under my profile name in the top right corner. Team Admin indicates I am an Administrator for this account which means I will have access to some extra configuration menus on the left hand side. If your role shows you are a Team Member, you won't have access to the following menus:

  • Apps
  • Billing & plan
  • Configure

The Standard, Premium (and Clinic) plans Dashboard

In the example below, I have landed on the Waiting Area showing two patients/client who are waiting to be seen. I can also see my role type under my profile name in the top right corner. Team Admin indicates I am an Administrator for this account which means I will have access to some extra configuration menus on the left hand side. 

If your role shows you are a Team Member, you won't have access to the following menus:

  • Apps
  • Billing & plan
  • Configure

Waiting Area features:


The Dashboard for account Administrators

If your role is that of Team Admin (or account Administrator), then you will have access to a few more menu options on the left hand side. You can check your role by looking at your profile name on the top right corner. If it states TEAM ADMIN underneath, then you are an account Administrator (an account can have more than one Administrator). If it states TEAM MEMBER, then this section does not apply to you.

As an Administrator, you have the capacity to make changes to your account. I recommend starting with the below linked help articles to learn more about the following menus you have access to:


More support options

You have completed another Coviu help article. You now know the main features of the Dashboard for your plan.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.