The patient workflow

This article helps to give you an insight into the steps your patients/clients take when joining a call and how it looks from their end.

Last updated: Dec 2021

On this Page:

  1. What is the patient Workflow
  2. What does the patient see -Video
  3. More support options

What is the Patient Workflow?

As a Clinician it is also good for you to know how it works, to be able to guide your patients if needed.

Feel free to send your patients this help article, if they want to better understand what they should be doing to join the call.

What does my Patient see?

We have recorded a video tutorial to help you understand what the patients are seeing once you have sent the link to your room:


More Support options

You have completed another Coviu help article. You now know what the Patient Workflow is and how it appears.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.


Author: KB