A notification is appearing on my Dashboard

If Coviu is experiencing a Technical difficulty or an issue that is affecting our customers we will post a message on the dashboard to notify you.

Last updated: Feb 2022

  1. What should I do?
  2. FAQ
  3. More Support Options


What Should I do?

 

You don't need to do anything, if you would like to reach out to our Support staff for any possible work around solutions you can do so by using one of the contact methods listed here.

Otherwise we will post an update once the issue has been resolved to notify you. 

 


FAQ'S

  1. Can I dismiss the message once I have read it? Yes.
  2. Can I opt out? No. We will only post messages about issues that may be impacting your usage of Coviu.
  3. How will I know when it has been resolved? We will post an update to the dashboard to notify you, alternatively you are no longer seeing the banner when the issue has been resolved. 

More Support Options

 

You have completed another Coviu help article. You now know what happens when a notification is appearing on your Dashboard.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here

 

 

Author: KB