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How to Upload a Recording for AI Scribe Notes

This article explains how to upload an existing audio or video recording to generate AI Scribe notes, instead of running AI Scribe live during a consult.

On this page:

Overview

In addition to starting AI Scribe live during a telehealth, phone, or in-person consult, you can upload a recording you already have (for example, a dictation or a previously recorded consult) and have Coviu generate a transcript and summary from it.

Upload a recording

  1. Go to AI Notes in your Coviu menu.
  2. Select the Notes tab.
  3. Click Upload Recording.

    Screenshot 2026-08-11 at 4.52.36 am
  4. Click Choose a Recording and select the audio or video file from your device.

    Screenshot 2026-08-11 at 4.54.40 am
  5. Click Retry AI Note Generation to try again.

    Screenshot 2026-08-11 at 4.55.49 am
  6. Once complete, click on the Transcript tab to view the transcript alongside your generated note.

    Screenshot 2026-08-11 at 4.57.29 am

Supported files and limits 

  • Both audio and video files can be uploaded.
  • File types: mp3, mp4, m4a, wav, flac, ogg, opus, webm, aac, mov
  • File size max: Under 500MB
  • Max length of recording: Under 2 hours