The Waiting Area
The Waiting Area is the central workflow for managing your patients joining Coviu via phone or video call
Administrative Duties
Waiting Area
- In-Call Queue Visibility
- How to Use the Waiting Area
- How to Send a Notification to Clients or Patients in the Waiting Area
- How to Check a Client’s or Patient’s Device Information During a Waiting Area Call
- How to Set Your Waiting Area Operating Hours
- How to Add the Waiting Area Link to Your Website
- How to Enable the Call Lock Feature for the Waiting Area
- How to Configure Entry Fields for the Waiting Area
- How to Configure Automated Messages for the Waiting Area
- How to Configure the Waiting Area
- How to Set Up Alerts for Your Waiting Area
- How to Configure Supporting Information for Callers in the Waiting Area
- How to Invite a Client or Patient to the Waiting Area
- How to Use Coviu Phone
- How to Set Your Waiting Area Time Zone
- How to Start a Waiting Area Call
- How to Start Waiting Area Group Calls
- How to Change the Default Phone Number Prefix on Coviu
- How to View Phone Call Logs in Coviu
- How to Enable Confirm Call Entry for the Waiting Area
- How to Enable Two-Way Communications in the Waiting Area
- What is the Waiting Area?