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Enterprise Solution
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In-Call Tools (Apps)
Apps for All Plans
Apps for the Clinic Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
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Help Center | Knowledge Base
Enterprise Solution
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In-Call Tools (Apps)
Apps for All Plans
Apps for the Clinic Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
Enterprise Solution
How to set up and use Coviu Enterprise
Introduction to your Enterprise Telehealth Platform
Welcome to Coviu Enterprise
Enterprise - Overview of Platform Structure and Roles
Enterprise - How to Host a Successful Video Call
Administrative Duties
Enterprise - Configuring your eMail Domain for Sending
Enterprise - Introduction to Your App Marketplace
Enterprise - Deleting Users
Enterprise - Adding Organisations to your Platform
Enterprise - Adding and Deleting Clinics
Enterprise - Adding New Users
Enterprise - Configuring Clinic Waiting Areas
Enterprise - Configuring the Call Interface of Each Clinic
Enterprise - Creating and Deleting Meeting Rooms
Enterprise - Waiting Music and Audio Announcements for Incoming Callers
Enterprise - Coviu and SSO
Enterprise - Implementing Coviu with Azure SSO in your Organisation
Enterprise - Implementing Coviu with on-Prem ADFS SSO in your Organisation
Enterprise - How to Update your SSO Support Contacts
Enterprise - Network Configuration Requirements
Enterprise - Network Configuration Requirements (US clients)
Enterprise - White Labelling Coviu
Enterprise - Account Creation Prerequisites
Enterprise - Setting the Call Lock feature at a clinic level
Enterprise - Downloading a Platform Report
Enterprise - Downloading a Clinic Report
Enterprise - Platform Reports Summary
See more
Waiting Area Function and Configuration
Enterprise - Preferred Sizes for Enterprise Marketing Assets
Enterprise - Setting up your Waiting Area Alerts
In-Call Features and Abilities
Enterprise - Inviting Additional Guests into a Call
Enterprise - Transferring a Call
Enterprise - Can I change the language of the Call Interface?
