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Why Choose Coviu?
Getting Started with Coviu
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Preparing for your First Call
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Waiting Area
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Clinic to Cloud
Halaxy
Nookal
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Platform Creation Tasks
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Waiting Area Function and Configuration
In-Call Features and Abilities
Reporting Feature Function and Configuration
API Information
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Technical Information
Coviu Product Updates
November 2022
October 2022
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Decemeber 2021
November 2021
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September 2021
August 2021
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June 2021
May 2021
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Waiting Area Settings
Coviu Terminology
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Help Center | Knowledge Base
Enterprise Solution
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
General
Audio Issues
Call Quality
Camera Issues
Connection Issues
iOS Issues
Video Window
In-Call Tools (Apps)
Apps for All Plans
Apps for the Premium Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Nookal
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Platform Creation Tasks
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
Reporting Feature Function and Configuration
API Information
General Questions
Technical Information
Coviu Product Updates
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
Enterprise Solution
How to set up and use Coviu Enterprise
Introduction to your Enterprise Telehealth Platform
Welcome to Coviu Enterprise
Enterprise - Overview of Platform Structure and Roles
Enterprise - How to Host a Successful Video Call
Enterprise - How to reset your password
Platform Creation Tasks
Enterprise - For Your IT Manager
Enterprise - Platform Creation Prerequisites
Enterprise - Configuring your eMail Domain for Sending
Enterprise - Coviu and SSO
Enterprise - Implementing Coviu with on-Prem ADFS SSO in your Organisation
Enterprise - Implementing Coviu with Azure SSO in your Organisation
Enterprise - White Labelling Coviu
Enterprise - Preferred Sizes for Enterprise Marketing Assets
See more
Administrative Duties
Enterprise - Administrator Training Resources
Enterprise - Introduction to Your App Marketplace
Enterprise - Adding Organisations to your Platform
Enterprise - Adding and Deleting Clinics
Enterprise - Adding New Users
Enterprise - Deleting Users
Enterprise - Configuring Clinic Waiting Areas
Enterprise - Configuring the Call Interface of Each Clinic
Enterprise - Creating and Deleting Meeting Rooms
Enterprise - Waiting Music and Audio Announcements for Incoming Callers
Enterprise - How to Update your SSO Support Contacts
Enterprise - Setting the Call Lock Feature at a Clinic Level
See more
Waiting Area Function and Configuration
Enterprise - Setting up Your Waiting Area Alerts
In-Call Features and Abilities
Enterprise - Inviting Additional Guests Into a Call
Enterprise - Transferring a Client/Patient between Clinic Waiting Areas
Enterprise - Can I change the language of the Call Interface?
Reporting Feature Function and Configuration
Enterprise - Platform Reports Summary
Enterprise - Downloading a Platform Report
Enterprise - Downloading a Clinic Report
