Enterprise - Account Creation Prerequisites

This checklist describes the technical prerequisites for creating an Enterprise account. Our clients' IT and Marketing teams will be asked for this information and tasked with these actions once a contract has been signed.

Last updated: Nov 2020

NOTE: These activities should be performed by someone with access / admin permissions to perform DNS entries to the domain you provide to Coviu.

Custom Domain Setup

What do we need from you?

  • Appoint a custom domain to host your platform on e.g. telehealth.companyname.com.au. This is the location where your practitioners log into the virtual clinic to pick up any waiting patients.
  • ✔️ Do not create the domain until we have provided you with the necessary configuration items.
  • The name and email address of your chosen Coviu Organisation Administrator. Click here for information on Coviu system roles.
Coviu will;
  • Raise an SSL certificate for the account
  • Provide you with the necessary DNS entries for SSL certificate and CNAME entries

Enterprise Platform Creation and Configuration

What do we need from you?

  • Your custom logo & favicon for your chosen domain
    • Preferred size for logo image - 240px wide (best as a rectangle)
    • Preferred favicon size - 16 x 16px
  • Your custom colours for the login page to match your company colours

OPTIONAL - Custom SMS sender name / short code:

  • You may provide Coviu with a custom SMS short code/sender name (e.g. company name)
  • Coviu may add a short code from where the SMS is sent


Author: KM