Troubleshooting Coviu
Helping you fix any technical issues
- Unable to Screen Share when using Coviu on macOS
- Improving speed with low bandwidth internet connections
- Are you or your client having trouble joining a call?
- Internet speed tests
- Enabling screen recording/sharing for Mac Operating Systems
In Call Tools
Tutorials for the various tools in Coviu
- How to Share an Image or PDF in a call
- How to add and use resources in a Coviu call
- How to use a Whiteboard in call
Billing + Plan
Everything you need to know about billing and plans
- Reactivating your Coviu subscription
- How to Cancel my Coviu Account
- How to find my invoice
- How to update your Coviu billing details
Coviu Apps
A description of the Apps available in the Coviu marketplace.
- App Marketplace Overview and Prices
- Scheduled Sessions
- How to install and use the Pearson WISC-V A&NZ Stimulus Book on Coviu
- Consent Form - Configurable
Booking and Scheduling
Booking and Scheduling in our Professional and Clinic Plans
- Setting up Customer Connect
- Set up online Appointment Bookings
- Troubleshooting your Halaxy integration
- How to change the currency for patient payments
Professional Plan FAQs
How to Set Up and navigate Your Professional Plan
- Customising Coviu
- Text-only sessions on Coviu
- Access Control to clinician rooms
- Conducting text-only sessions
Clinic Solution
How to set up and navigate your Clinic account
- Coviu Clinic - Waiting Area Configuration
- How to set up Alerts for your Waiting Area
- Coviu Clinic - Configuring Patient Intake Fields
- Check callers' bandwidth, browser and operating system during a call
Enterprise Solution
How to set up and use Coviu Enterprise
- Welcome to Coviu Enterprise
- Enterprise - Configuring the Call Interface of Each Clinic
- Enterprise - Overview of Structure and Roles
- Enterprise - Transferring a Call
API Information
Getting started with the Coviu API, SDKs, API keys etc.
- Where can I get help for API developer questions?
- How does Coviu's API differ from other providers?
- How does the Coviu API work?
- What do I do if I've lost an API key?
- How do I keep track of how many Coviu calls are being made in my API account?