Standard and Premium Plans
Advanced options for Standard and Premium plans. (These articles apply to older Clinic plans)
- How to Configure the Waiting Area
- How to Set Up Alerts for Your Waiting Area
- Configuring the Patient Entry Fields
- Check callers' bandwidth, browser and operating system during a call
Troubleshooting Coviu
Helping you fix any technical issues
- Improving Speed With Low Bandwidth Internet Connections
- Are You or Your Client Having Trouble Joining a Call?
- Internet Speed Tests
- How to Enable Screen Sharing on macOS Devices?
In-Call Tools (Apps)
Help Articles explaining the various tools (Apps) in Coviu
- How to Share an Image or PDF in a Call
- How to add and use resources in a Coviu call
- How to Use a Whiteboard in Call
Billing + Plan
Everything you need to know about billing and plans
- How to Reactivate Your Coviu Subscription
- How to Cancel My Coviu Account
- How to Find Your Invoices
- How to Update Your Coviu Billing Details
Coviu Apps
A description of the Apps available in the Coviu marketplace.
- App Marketplace Overview and Prices
- How to install and use the Pearson WISC-V A&NZ Stimulus Book on Coviu
- What Is the Consent Form - Configurable App?
Booking and Scheduling Options
These Help Articles explore the Booking and Scheduling options available in Coviu.
- Setting up Customer Connect
- Set up Online Appointment Bookings
- Troubleshooting Your Halaxy Integration
- How to change the currency for patient payments
Enterprise Solution
How to set up and use Coviu Enterprise
- Welcome to Coviu Enterprise
- Enterprise - Configuring the Call Interface of Each Clinic
- Enterprise - Overview of Platform Structure and Roles
- Enterprise - Transferring a Client/Patient between Clinic Waiting Areas
API Information
Getting started with the Coviu API, SDKs, API keys etc.
- Where can I get help for API developer questions?
- How does Coviu's API differ from other providers?
- How does the Coviu API work?
- What do I do if I've lost an API key?
- How do I keep track of how many Coviu calls are being made in my API account?