This article describes how to make changes to your Coviu billing information such as credit card details or billing address.
Last Updated: June 2021
Note: This help article applies to Coviu Account Administrators on our Starter, Professional or Clinic plans. Click here to find out what plan you are on.
Account Payment and Billing FAQs:
- By what method can I pay my account?
- You can pay your monthly account by Credit Card (or a Visa Debit Card).
- Can I pay by Direct Debit or BPay?
- No.
- What other options do I have for payment?
- If you choose to go on an annual plan, we can invoice you for the 12 months usage and you can pay by bank transfer.
What changes can I make to my billing details?
Within Coviu, you can update your:
- Credit Card details
- Billing contact information
How do I update my Credit Card details?
All changes to your billing details can be made from within your Coviu account. Follow these steps to update:
- Enter your Coviu account as you normally would.
- From your Coviu dashboard, on the left hand menu, click Billing + Plan.
- To update your credit card details, click the Payment Method tab and fill in the new details. See screen capture below.
- Don't forget to click Save when done.
How do I update my Billing and Contact Details?
- To update your Billing name or email addresses, click on the Billing Details tab and fill in the relevant sections.
- We recommend you add a CC email address for any billing emails e.g. accounts@companyname.com.au.
- Don't forget to click Save when done.
Your account details should now be up-to-date!
What if I need more help?
Let us know if you need further help or would like to provide feedback?
Connect via the chat box on this page or email us at support@coviu.com.