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      How to update your Coviu billing details

      This article describes how to update your credit card and other billing details on your Coviu Account. 

      Last Updated: August 2021

       

      Note: This help article applies to Coviu Account Administrators on our Starter, Professional or Clinic plans. Click here to find out what plan you are on.

      Account Payment and Billing FAQs:

      1. By what method can I pay my account?
        1. You can pay your monthly account by Credit Card (or a Visa Debit Card).
      2. Can I pay by Direct Debit or BPay?
        1. No.
      3. What other options do I have for payment?
        1. If you choose to go on an annual plan, we can invoice you for the 12 months usage and you can pay by bank transfer.

      On this page:

      1. How to update or change your payment details
      2. How to update your billing email address(es)
      3. More Support Options

      How do I update my Credit Card details?

      All changes to your credit card details can be made from within your Coviu account. Follow these steps to update:

      1. Enter your Coviu account as you normally would.
      2. From your Coviu Dashboard, click Billing+Plan in the left hand menu.
      3. Click the Payment Method tab.
      4. Enter the Credit Card details. 
      5. Don't forget to click Save when done.

      How do I update my billing email address?

      1. Enter your Coviu account as you normally would.
      2. From your Coviu Dashboard, click Billing+Plan in the left hand menu. 
      3. Click the Billing Details tab.
      4. From here you can update your primary billing contact name and add a primary email address as show in item 1 in the screen capture below. Add a secondary email address to section 2. I recommend making the primary address your generic billing or accounts email address.
      5. Click Save when done.    

      More Support Options

      You have completed another Coviu help article. You now know how to update your credit card details and billing information on your Coviu Account.

      If this is not what you were looking for, explore our knowledge base and search for another article from here.

      If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.