Managing your account and billing
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      What Plan Am I On?

      This article describes how you can find out which of our plans you are currently on.

      Last Updated: March 2023

      On this page:

      1. Coviu plans described
      2. How do I know which plan I am currently on?
      3. The Enterprise plan
      4. More support options

      Coviu plans described

      Our plans are designed for all types of health providers, including Allied Health Practitioners, GPs, Specialists, Sole Traders and small to large organisations.

      We call these offerings our SaaS (Software as a Service) plans.

      There are 3 plan options to cater for a range of organisation sizes and needs, plus our Trial plan:

      • Trial (our Trial plan is based on our Standard plan)
      • Essentials
      • Standard
      • Premium

      For larger organisations, there is a fifth Enterprise option.

      How do I know which plan I am currently on?

      From your Coviu Dashboard, go to the Billing & plan menu from the left side menu and click the Account Summary tab. At the top of the list, you can find the plan and billing option that you are on beside the label Plan.

      If you can't see a Billing & plan menu, then you might be on one of our Enterprise plans or, you might not be an Administrator of your account.

      Read on to learn more about our Enterprise plan.
      What Plan Am I On

      The Enterprise plan

      Enterprise plans might be a bit harder to spot. If you know who your Coviu Administrator is, you can ask them directly. Otherwise, see if you can spot these features:

      1. On your login screen, can you see your organisation's logo? Most likely at the top right area of the screen. The help text in the middle of the screen might also be customised to include some of your organisation details.
        What Plan Am I On 1
      2. Have a look at the URL you are logged in to. If it looks similar to the one shown below in the screen capture, you are on an Enterprise plan. The URL might include your organisation's name or an abbreviation thereof.

      More support options

      You have completed another Coviu help article. You now know how to spot what plan you are on.

      If this is not what you were looking for, explore our knowledge base and search for another article from here.

      If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.