Help Center | Knowledge Base

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Help Center | Knowledge Base

Getting Started with Coviu

Getting Started with Coviu

Everything you need to begin using Coviu

Signing Up to Coviu

How to Select a Coviu Plan

How to Sign Up for a Free Trial Plan

How many participants can I host during an online consultation?

How to Choose or Change Your Coviu Account Name

How to Choose and Register a Username

Overview of Coviu Roles and Permissions

How to Reset Your Coviu Password

How to Update Your Coviu User Profile

What Is the Coviu App Marketplace?

Coviu Phone - How Does It Work?

How to Activate My New User Coviu Account

How to Add, Remove and Manage Users

Group Telehealth Rooms

What Is the Post-call Quality Survey

How to set the "Joining a call" options

Did you know...

What Are Data Collections?

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Preparing for your First Call

How to Use Coviu’s Help Hub

How to Log in to Your Coviu Account

How to Manage Your Contacts on Coviu

How to Mute Your Call Participants

How to Configure Call-Joining Options for Clients or Patients

Your Coviu Meeting Room

Your Coviu User Room

How to send an invitation from your Email account

How do I Transfer a client between User Rooms?

Tips for Telehealth Best Practice

8 Steps to Getting Started With Coviu

How to set your Clinic Specialty

How to Let a Client or Patient Into Your Room

How to Use the Annotations Toolbar

Placing a Guest on Hold

An Example Email to Send Your Clients

Add a Meeting or User Room

The patient workflow

How to Get To Your Rooms Quickly

Leaving or Ending a Call

How Do I Change the Language in the Call Interface?

How to Find the Settings Menu on the Dashboard

(For Clinicians) How to Prepare for a Telehealth Call

How to Set Up Your Stripe Account With Coviu

(For Clients or Patients) How to Prepare for a Video Consultation on Coviu

Provider numbers

How to Adjust Your Video Feed During Your Consultation

How to Disable Call Recording for Clients or Patients

How to Set Photo on Entry as Optional

How to Change the Waiting Room Music for Waiting Clients/Patients

How to Use the Coviu Dashboard

How to Configure the Guest Precall Self-Check Feature

How to Lock or Hide the Apps & Tools+ Menu

How to Change Your In-Call Settings

What Is the Grid View Video Layout?

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Technical Information

Using the Call Manager

Bandwidth Usage of Coviu

What hardware do you need for a Coviu call on a Desktop or Laptop?

Changing Your Video Quality Settings

Recommended Web Browsers

How to determine your clients in-call bandwidth connection

What Is the Precall Self-Check?

Guide to Coviu Link Integration

How to Use the Coviu Precall Test

How to Test Your Hardware for a Telehealth Call

How to Share Your iPad or iPhone Screen in a Call

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Other

How to Access and Use the Customer Portal