Help Centre
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Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Coviu for Teams
Other
Managing Users
Coviu Terminology
Coviu Dashboard
Privacy and Security
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In Call Tools
Starter Plan
Optional Add Ons
clinic plans
All Plans
Billing + Plan
Coviu Add Ons
Starter Add Ons
Professional Add Ons
Other Marketplace Add Ons
Booking and Scheduling
Practice Management Software Integration
Clinic to Cloud
Halaxy
Nookal
Professional Plan FAQs
Clinic Solution
Administrative Duties
Waiting area
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting area settings
Back to home
Help Centre
Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Coviu for Teams
Other
Managing Users
Coviu Terminology
Coviu Dashboard
Privacy and Security
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In Call Tools
Starter Plan
Optional Add Ons
clinic plans
All Plans
Billing + Plan
Coviu Add Ons
Starter Add Ons
Professional Add Ons
Other Marketplace Add Ons
Booking and Scheduling
Practice Management Software Integration
Clinic to Cloud
Halaxy
Nookal
Professional Plan FAQs
Clinic Solution
Administrative Duties
Waiting area
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting area settings
Getting Started with Coviu
Everything you need to begin using Coviu
Signing Up to Coviu
How to Select your Plan
How to Sign Up for a Free 2 Week Trial
How to reset your Coviu password
How to choose and register a Practice name
How to choose and register a Username
Overview of Coviu Roles and Permissions
How to update your Coviu user profile
Releasing reserved subdomains
See more
Preparing for your First Call
How to set your Clinic Specialty
How to set your Waiting Area Time Zone
How to Call a Phone Number from your Coviu Call
The Coviu Call Interface
Inviting a Client or Patient to the Waiting Area
How to Let Patients into Your Room
Room links and Session links
How to test your device is ready to use Coviu
Placing a guest on-hold
An example email to send your clients
The patient workflow
How to Choose a Physical Space for Telehealth
Starting a Coviu call - VIDEO TUTORIAL
How to get to your rooms quickly
Ending a call
I can't find my settings! (Where is billing + plan, Configure etc)
Can I change the language in the Call Interface?
Inviting Client to your Telehealth session
(For Clinicians) How to prepare for a telehealth call:
How to set up your Stripe account with Coviu
(For Clients/Patients) How to prepare for a telehealth call
Provider numbers
Add a Meeting or User Room
See more
Technical Information
Changing the Call Interface settings
Using the Call Manager
Tips for Telehealth Best Practice
Bandwidth usage of Coviu
What hardware do you need for a Coviu call on a Desktop or Laptop?
Changing your video quality settings
Recommended Web Browsers
Changing local video settings in-call
How to determine your in-call bandwidth connection
See more
Coviu for Teams
Group Sessions
Other
How to set Photo on entry as optional
Can I Customise my Coviu Clinic?
Did you know...
Guide to Coviu Link Integration
Managing Users
How to Add, Remove and Manage Users
