Help Centre
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Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Coviu for Teams
Other
Coviu Terminology
Coviu Dashboard
Privacy and Security
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In Call Tools
Starter Plan
Professional Plan
Optional Add Ons
clinic plans
All Plans
Billing + Plan
Coviu Add Ons
Starter Add Ons
Professional Add Ons
Other Marketplace Add Ons
Booking and Scheduling
Practice Management Software Integration
Clinic to Cloud
Halaxy
Nookal
Professional Plan FAQs
Clinic Solution
Administrative Duties
Waiting area
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
March 2021
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Help Centre
Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Coviu for Teams
Other
Coviu Terminology
Coviu Dashboard
Privacy and Security
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In Call Tools
Starter Plan
Professional Plan
Optional Add Ons
clinic plans
All Plans
Billing + Plan
Coviu Add Ons
Starter Add Ons
Professional Add Ons
Other Marketplace Add Ons
Booking and Scheduling
Practice Management Software Integration
Clinic to Cloud
Halaxy
Nookal
Professional Plan FAQs
Clinic Solution
Administrative Duties
Waiting area
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
March 2021
Getting Started with Coviu
Everything you need to begin using Coviu
Signing Up to Coviu
How to create my Coviu account
How to reset your Coviu password
Choosing a Practice Name and Your Practice Link
Overview of Coviu Roles and Permissions
Releasing reserved subdomains
See more
Preparing for your First Call
Can I change the language in the Call Interface?
Inviting a patient to the Waiting Area
Placing a guest on-hold
How to test your device is ready to use Coviu
Room links and Session links.
How to Let Patients into Your Room
An example email to send your clients
The Dashboard and User Rooms
The patient workflow
How to Choose a Physical Space for Telehealth
Starting a Coviu call - VIDEO TUTORIAL
Tips for getting to your rooms quickly
Finishing a call
I can't find my settings! (Where is billing + plan, Configure etc)
The Coviu Call Interface
Inviting patients to your telehealth session
(For Clinicians) How to prepare for a telehealth call:
How to set up your Stripe account with Coviu
(For Clients/Patients) How to prepare for a telehealth call
Provider numbers
See more
Technical Information
Technical Tips for Telehealth
Using the Call Manager
Changing the Call Interface settings
Bandwidth usage of Coviu
What hardware do you need for a Coviu call on a Desktop or Laptop?
Changing your video quality settings
Web Browser Requirements
Changing local video settings
How to determine your in-call bandwidth connection
See more
Coviu for Teams
Inviting New Users to your account
Group Sessions
How to Navigate your Rooms
Managing multiple users on your account
Other
Did you know...
Guide to Coviu Link Integration
