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Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
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Preparing for your First Call
Technical Information
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Standard and Premium Plans
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Waiting Area
Troubleshooting Coviu
General
Audio Issues
Call Quality
Camera Issues
Connection Issues
iOS Issues
Video Window
In-Call Tools (Apps)
Apps for All Plans
Apps for the Premium Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Nookal
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Platform Creation Tasks
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
Reporting Feature Function and Configuration
API Information
General Questions
Technical Information
Coviu Product Updates
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
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February 2022
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Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
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Help Center | Knowledge Base
Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
General
Audio Issues
Call Quality
Camera Issues
Connection Issues
iOS Issues
Video Window
In-Call Tools (Apps)
Apps for All Plans
Apps for the Premium Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Nookal
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Platform Creation Tasks
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
Reporting Feature Function and Configuration
API Information
General Questions
Technical Information
Coviu Product Updates
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
Getting Started with Coviu
Everything you need to begin using Coviu
Signing Up to Coviu
How to Select a Coviu Plan
How to Sign Up for a Free Trial Plan
How Many Participants in a Call?
How to Choose or Change Your Coviu Account Name
How to Choose and Register a Username
Overview of Coviu Roles and Permissions
How to Reset Your Coviu Password
How to Update Your Coviu User Profile
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Preparing for your First Call
How to Use Coviu Phone
Your Coviu Meeting Room
Your Coviu User Room
How to send an invitation from your Email account
How do I Transfer a client between User Rooms?
Tips for Telehealth Best Practice
8 Steps to Getting Started With Coviu
How to use the Coviu Precall Test
How to Test Your Hardware for a Telehealth Call
How to Set Your Waiting Area Time Zone
How to set your Clinic Specialty
Inviting a Client or Patient to the Waiting Area
How to Let a Client or Patient Into Your Room
Inviting a Client or Patient to Your User Room or Meeting Room
How to use the Annotations Toolbar
Placing a Guest on Hold
An Example Email to Send Your Clients
Add a Meeting or User Room
The patient workflow
How to Get To Your Rooms Quickly
Ending a Call
How Do I Change the Language in the Call Interface?
(For Clinicians) How to Prepare for a Telehealth Call
I can't find my settings! (Where is billing + plan, Configure etc)
How to Set Up Your Stripe Account With Coviu
(For Clients or Patients) How to Prepare for a Video Consultation on Coviu
Provider numbers
The Coviu Dashboard
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Technical Information
Changing the Call Interface Settings
Using the Call Manager
Bandwidth Usage of Coviu
What hardware do you need for a Coviu call on a Desktop or Laptop?
Changing Your Video Quality Settings
Recommended Web Browsers
How to determine your clients in-call bandwidth connection
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Other
What Is the Precall Self-Check?
What Is the Post-call Quality Survey
Group Telehealth Rooms
Coviu Phone - How Does It Work?
Configure Support Information For Callers
How to set the "Joining a call" options
Enterprise - Coviu Service Levels and Response Times
How to Set Photo on Entry as Optional
How Do I Customise My Coviu Call Interface?
Did you know...
Guide to Coviu Link Integration
How to Change the Waiting Room Music for Waiting Patients
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Managing Users
How to Activate My New User Coviu Account
How to Add, Remove and Manage Users
