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Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In-Call Tools (Apps)
Apps for All Plans
Apps for the Premium Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
April 2022
March 2022
February 2022
January 2022
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
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Help Center | Knowledge Base
Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In-Call Tools (Apps)
Apps for All Plans
Apps for the Premium Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
April 2022
March 2022
February 2022
January 2022
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
Getting Started with Coviu
Everything you need to begin using Coviu
Signing Up to Coviu
How to Select Your Plan
How to Sign Up for a Free 2-Week Trial
How Many Participants in a Call?
How to Choose or Change Your Coviu Account Name
How to Choose and Register a Username
Overview of Coviu Roles and Permissions
How to Reset Your Coviu Password
How to Update Your Coviu User Profile
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Preparing for your First Call
Welcome to the Dashboard
How to send an invitation from your Email account
How do I Transfer a client between User Rooms?
Tips for Telehealth Best Practice
8 Steps to Getting Started With Coviu
How to Use the Coviu Precall Test
How to Test Your Hardware for a Telehealth Call
How to set your Waiting Area Time Zone
The Coviu Call Interface
How to set your Clinic Specialty
Inviting a Client or Patient to the Waiting Area
How to Let a Client or Patient Into Your Room
Inviting a Client or Patient to Your User Room or Meeting Room
How to use the Annotations Toolbar
Placing a Guest On Hold
Add a Meeting or User Room
An Example Email to Send Your Clients
The patient workflow
How to Get To Your Rooms Quickly
Ending a Call
How Do I Change the Language in the Call Interface?
(For Clinicians) How to Prepare for a Telehealth Call
I can't find my settings! (Where is billing + plan, Configure etc)
How to Set Up Your Stripe Account With Coviu
(For Clients/Patients) How to prepare for a video consultation on Coviu
Provider numbers
The Coviu Dashboard
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Technical Information
Changing the Call Interface Settings
Using the Call Manager
Bandwidth Usage of Coviu
What hardware do you need for a Coviu call on a Desktop or Laptop?
Changing Your Video Quality Settings
Recommended Web Browsers
How to determine your clients in-call bandwidth connection
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Other
Enterprise - Coviu Service Levels and Response Times
How to set Photo on entry as optional
Can I Customise my Coviu Clinic?
Did you know...
Guide to Coviu Link Integration
How to use the File Transfer App
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Managing Users
How to Add, Remove and Manage Users
