Help Center | Knowledge Base

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Help Center | Knowledge Base

Getting Started with Coviu

Getting Started with Coviu

Everything you need to begin using Coviu

Signing Up to Coviu

How to Sign Up for a Free Trial

How to Activate My New User Coviu Account

How to Add, Remove and Manage Users

Overview of Coviu Roles and Permissions

How to Update Your Coviu User Profile

How to Reset Your Coviu Password

How Many Participants Can I Host in a Video Call?

How to Choose or Change Your Coviu Account Name

What Is the Coviu App Marketplace?

Coviu Phone - How Does It Work?

Group Telehealth Rooms

What Is the Post-call Quality Survey

What Are Data Collections?

How to Find the Settings Menu on the Dashboard

How to Use Coviu’s Help Hub

How to Access and Use the Customer Portal

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Preparing for your First Call

How to Configure Call-Joining Options for Clients or Patients

How to Log in to Your Coviu Account

How to Manage Your Contacts on Coviu

How to Mute Your Call Participants

Your Coviu Meeting Room

Your Coviu User Room

Tips for Telehealth Best Practice

8 Steps to Getting Started With Coviu

How to Set Your Clinic Specialty

How to Let a Client or Patient Into Your Room

How to Put Guests on Hold During a Video Call

How to Add User Rooms or Meeting Rooms

What Email Should I Send to My Clients or Patients?

How to Get To Your Rooms Quickly

How to Leave or End a Coviu Video Call

How to Change the Call Interface Language

(For Providers) How to Prepare for a Video Consultation on Coviu

How to Set Up Your Stripe Account With Coviu

(For Clients or Patients) How to Prepare for a Video Consultation on Coviu

How to Adjust Your Video Feed During Your Consultation

How to Disable Call Recording for Clients or Patients

How to Set Photo on Entry as Optional

How to Change the Waiting Room Music for Waiting Guests

How to Use the Coviu Dashboard

How to Configure the Guest Precall Self-Check Feature

How to Lock or Hide the Apps & Tools+ Menu

How to Change Your In-Call Settings

What Is the Grid View Video Layout?

How to Use the Call Manager

The Coviu Call Interface

How to Capture Guest Photos During a Video Call

How to Create Invitation Templates

How to Add Widgets to a Shared Resource

How to Make Your Guest Visible When Screen-Sharing or Working on Another Application

How Do I Customise My Coviu Call Interface?

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Technical Information

What Is the Bandwidth Usage of Coviu

What Hardware Do I Need for a Coviu Video Call on a Computer?

How to Change Your Video Quality Settings

What Are the Recommended Web Browsers for Coviu?

How to Check Your Guest’s In-Call Bandwidth Connection

What Is the Precall Self-Check?

How to Use the Coviu Pre-call Test

How to Test Your Hardware for a Coviu Video Call

How to Share Your iPad or iPhone Screen in a Call

How to View the Connection Debug Information of Your Video Call

How to Change Your Video Call’s Audio Quality

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