How Many Participants in a Call?

This article outlines how many participants you can have in a call. The number of participants depends on the plan you are on.

Last Updated: Dec 2021

TIP: Not sure what plan you are on? Click here to find out.


On This Page:

  1. Essentials Plan
  2. Standard Plan
  3. Premium and Enterprise Plans
  4. Deprecated Plans
  5. What is Group Calling?
  6. More Support Options.

The Essentials Plan

The Essentials Plan allows for Four (4) Participants calling in all room types including your:

  • User Room(s)
  • Meeting Room
  • Scheduled Sessions

The Standard Plan

The Standard Plan allows for up to Six (6) participants in a call in all room types including your:

  • User Room(s)
  • Meeting Rooms(s)
  • Scheduled Sessions

The Premium and Enterprise Plans

Both of these plans allow for up to six (6) participants in a call however, there is no hard limit like there is in the Essentials and Standard plans. The number of participants is only limited by the bandwidth of all participants.

To maintain our stringent security requirements, you may find that going above six participants in a call may impact the quality of the call.

The above applies to all workflows and room types including your:

  • Waiting Area
  • User Room(s)
  • Meeting Rooms(s)
  • Scheduled Sessions

Deprecated Plans

Some clients may find they are on one of our older plans, you'll spot these under the Account Summary tab in the Billing+Plan menu on the left of your Coviu Dashboard.

Our older plans do not come with the same set of features and participant numbers as our current plans. Here is a basic breakdown of our deprecated plans:

  • Allied Health + Starter plan - up to 2 participants
  • Allied Health + Professional plan - up to 4 participants
  • Allied Health + Clinic plan - up to 6 participants
  • GP/Specialist + Starter plan - up to 2 participants
  • GP/Specialist + Professional plan - up to 4 participants
  • GP/Specialist + Clinic plan - up to 6 participants

You are welcome to view our current plans here. You can also upgrade or change your plan at any time from within your account. We even have a handy calculator built into your account that will show you your new plan costs before you change.


What is Group Calling?

Group Calling is a feature we will be releasing soon that will allow for up to 12 participants in a call. More information about the feature, pricing and plans will be made available soon.


More Support Options

You have completed another Coviu help article. You now know the participant capacity for each plan.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.

 

Author: KB