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Help Center | Knowledge Base

Coviu Product Updates

Coviu Product Updates

Stay up to date with the latest Coviu product features

September 2023

New Video Layouts

Reporting Access on Standard Plans

New User Role: Clinic Clerk

Multi-Factor Authentication

August 2023

USA, Pearson Assessment Release: CELF Preschool-3

Coming Soon - Multi-Factor Authentication

Coming Soon - Clinic Clerk Role

Coming Soon - Custom Virtual Backgrounds

Coming Soon - Updates to Video Layouts

Coviu Customer Portal

USA, Pearson Digital Administration for Additional Assessments!

Coming Soon Call Manager Updates

See more

July 2023

Help Hub

Pearson Stimulus Books & Digital Administration

Pearson Assessment: KTEA-3 Form A, Stimulus Books 1 & 2

Updates to the Guest Join-Call Workflow

June 2023

Coming Soon: Pearson Assessment: KTEA-3 Form A, Stimulus Books 1 & 2

Coming Soon: Updates to the Guest Join-Call Workflow

Coming Soon: Pearson Stimulus Books & Digital Administration

New Call Duration Timer

Dark Background Option

See more

May 2023

Pre-Call Test Link now Accessible via the Dashboard

Ability to Flip Your Local Video Feed

Personal Wellbeing Index - Adult (PWI-A) Form

April 2023

Tonic Media Waiting Area Video

Virtual Backgrounds

Team Member Configuration - Filtering Available

Now Available: Voicemail Functionality! 📞

March 2023

Access On-Demand Auslan Interpreters on the 2M lingo™ App

Voicemail Functionality Coming Soon! 📞

Virtual Waiting Area Improvements

February 2023

Pre-Session Forms Preview - Coming Soon

Phone Telehealth Voicemail Functionality - Coming Soon

In-Call Mute Function Update

In-Call Text Chat Improvements

Virtual Waiting Area Improvements - Coming Soon

See more

January 2023

User Profile Completion Tracker

In-Call Mute Function

December 2022

SMS Appointment Reminders, SMS Limits & SMS Usage Tracker

November 2022

Pre-Call Check For Call Hosts

Coming Soon - In-Call Mute Function

Coming Soon - SMS Usage Tracker

Coming Soon - SMS Appointment Reminders

Post-Call Quality Feedback

Enterprise Organisation Coordinator Role

New App - Customisable Forms

See more

October 2022

Coming Soon - Customisable Forms

Scheduled Sessions Updates

New Look and Feel for User Invitations

eLr App Updates

September 2022

New Video Feed Messaging

Coming Soon - Scheduled Sessions Updates & Appointment Reminders

August 2022

Waiting Area Invitation Update

Waiting Area Hours

Recording Incoming Phone Calls

July 2022

Device Check Feature

Microsoft Exchange and Scheduled Sessions Busy-Time

Data Collections Permissions

Customisable Clinic Closed Message for Waiting Area

Conduct Calls With Up To 20 People

Introducing Phone Consultations

See more

June 2022

2M lingo™ Language Services App

Guest Notification Messages

Organisation and Platform Reporter Roles

May 2022

Sound Notifications

Collapsible Waiting Area Menu

April 2022

Waiting Area Filters

Configurable Default Video Size

Annotate and Download Multi-Page PDFs

Favourite your meeting and user rooms

Customer Connect Booking Provider Update

See more

March 2022

New Welcome Dashboard & Revamp of the Call Interface

February 2022

Send Notifications From the Waiting Area

Coming Soon: Coviu Welcome Dashboard and Call Interface

Revamped Reporting Capabilities

January 2022

iHealth - Pulse Oximeter Remote Monitoring App

Coviu Dashboard Enhancements

Automated Notifications for Waiting Area Calls

'On-Hold' Functionality in the Waiting Area

Decemeber 2021

New Whiteboard Drawing Tools

Call Manager Updates

Posttraumatic Stress Disorder Checklist (PCL-5) App

November 2021

Signed In Users Can Choose Their Clinics

New Grid View Layout

New Pearson Apps on Coviu (BAI, BHS and BDI-2)

Waiting Area Patient Queue Position Functionality

October 2021

Send SMS Invitations From Scheduler

Add a Patient to Call From Another Clinic

New 'INVITE+' Button

September 2021

Pearson Assessments Apps now Available on Coviu

Meeting and User Room Call Reports

Accessibility Updates

Video Recording

August 2021

New Pearson Assessments Now Available on Coviu

End a Call From the Waiting Area

Change Your Plan From Within the Coviu Platform

July 2021

Improved Pre-call Test for Practitioners and Patients

New Feature - Confirm to Join Call

June 2021

New Screening and Assessment Forms for Mental Health

May 2021

HIPAA Compliance - You Can Now Sign a Business Associate Agreement

Fix to Resolve 'No Stream Available' Error When Screen Sharing

New Feature: Web Coaching Add-on

April 2021

SMS Country Code - Default Changes Depending on Device Time-Zone/Location Settings

March 2021

Pearson WAIS-IV A&NZ Assessment Now Available on Coviu