- Help Center | Knowledge Base
- Coviu Product Updates
- February 2023
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Coviu Terminology
In-Call Text Chat Improvements
Coviu's in-call text chat function now allows call hosts the ability to download the chat history of the consultation as a text file. Practitioners can keep downloaded chat files as records in their EHRs. Formatting within the chat has also been improved to allow better visualisation of who has sent each message.
Many of our customers have told us they find the in-call chat feature specifically helpful when clients/patients want to talk about things they are hesitant to say in front of nearby people due to fear or embarrassment.
Please contact support@coviu.com for any questions.
Updated 24/02/23