Send Notifications From the Waiting Area

Providers can now send notifications to a filtered list of specific patients or clients i.e. those who are waiting to be seen. Providers then have the ability to bulk send a notification to those that are in the filtered list.

Step 1: Click the Icon to open up the modal

Step 2: Write your message

Step 3: Press send. The user will be shown how many people will receive this message.

In addition, when a provider messages a patient or client from the waiting area notification system their message history and chat log can now be viewed. This will show who sent the message and when the message was sent. 

Step 1: Click the three dots that appear beside the guest in the waiting area

Step 2: Click Notify

Step 3: Proceed to have a conversation

 

These new features are available on our Trial, Clinic and Enterprise plans. To upgrade, click here to learn how to change your plan within your account. 

 

Waiting-area-notifications

 

 

Please contact support@coviu.com for any questions.

Updated 23/02/22