How to Lock the Apps & Tools+ Menu

This article describes how you can lock the Apps & Tools+ menu so that only you as the provider can access it.

Last Updated: May 2022

On this page:

1. What is the Apps & Tools menu lock?
2. How do I use the lock?
3. More support options.

What is the Apps & Tools menu lock?

There are a number of tools (also referred to as apps) available through the Apps & Tools+ menu when you're in a call. Many of these tools are also available to your client or patient, some are not.

Sometimes you'll be in a session where you don't want your client or patient to interact with the tools. These simple instructions will show you how you can lock the Apps & Tools+ menu so only you can interact with it.

How do I use the lock?

1. Log in to Coviu as you normally would.
2. Enter your call with your client or patient.
3. When you need to lock the Apps & Tools+ menu, click Apps & Tools+ on the bottom right corner of the screen.
4. Tick the Make Apps & Tools view-only for guests option as shown below. 
5. Untick it to make the menu available to all participants again.

More support options

You have completed another Coviu help article. You now know how to lock the Apps & Tools+ menu.

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If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.