How to Lock the Apps & Tools+ Menu

This article describes how you can lock the Apps & Tools+ menu so that only you as the provider can access it.

Last Updated: May 2022


On this page:

  1. What is the Apps & Tools menu lock?
  2. How do I use the lock?
  3. More support options.

What is the Apps & Tools menu lock?

There are a number of tools (also referred to as apps) available through the Apps & Tools+ menu when you're in a call. Many of these tools are also available to your client or patient, some are not.

Sometimes you'll be in a session where you don't want your client or patient to interact with the tools. These simple instructions will show you how you can lock the Apps & Tools+ menu so only you can interact with it.


How do I use the lock?

  1. Log in to Coviu as you normally would.
  2. Enter your call with your client or patient.
  3. When you need to lock the Apps & Tools+ menu, click Apps & Tools+ on the bottom right corner of the screen.
  4. Tick the Make Apps & Tools view-only for guests option as shown below. 
  5. Untick it to make the menu available to all participants again.

How to Lock the Apps & Tools + Menu


More support options

You have completed another Coviu help article. You now know how to lock the Apps & Tools+ menu.

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If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.