This article introduces you to 2 types of rooms accessible with every Coviu account!
Last updated: Sept 2021
Coviu users have access to two types of 'rooms' with their account. These rooms are designed to assist you and your colleagues to work together in a familiar manner to the usual brick and mortar clinic environment.
Each User has access to their own private room, which is listed under the heading "User Rooms". This room is like their office / consultation room and only they are allowed to hold video calls in it.
People often use the link to this room in their email signature to signify it's where they may be reached.
In addition to member rooms, all team members also have access to the "Shared Rooms" of the team. These rooms are meeting rooms that any team member can use.
If you are on a Starter plan, you will have access to a single shared room, which is called "Reception". This is a buffer room that you can use if you don't want people to directly access the clinician rooms - just like in real life.
On the Professional or Clinic plans, you have access to another shared room, which is called "Team Meeting". We provide this because we know that often team members need to catch up with each other online - particularly in a multi-location clinic. This room provides a common catch-up room.
On the Clinic plan, we've made it even more flexible for you. Here, you can set up as many shared rooms as you need by simply clicking on "+ Create Room" in the team dashboard. You will also have a Waiting Area, which you can find out more in our Clinic FAQ Section.
You can, for example, set up a dedicated meeting room for every client.
It provides personalisation when the URL that they are invited to contains their name and they always see you at the same location.
This is also useful when their standard clinician is sick and another clinician has to jump in - if they always meet in a shared room, you don't need to change their appointment booking at all.
Other Room Options
Set up a shared room to represent every physical treatment room you have - so you can book a physical and virtual room together
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