How to use the Whiteboard in Call

This article describes how to use the Whiteboard when in a call.

Last Updated: Sept 2023

Note: You can 'Make tools view-only for guests' when ticked if you do not wish to share in-call tools with your clients or patients. More information regarding this is available here.

On this page:

  1. How to use the Whiteboard tool
  2. More support options

How to use the Whiteboard tool

  1. When you are in your call, click on the APPS & TOOLS toward the bottom right corner of the screen. You will be shown a list of available tools that can be used in call.
  2. Click on Add a whiteboard.
  3. The Whiteboard will now open in the shared resource area and be visible to both you and your guest.
  4. There are a number of options available when using the Whiteboard. These will come up on the top of your whiteboard in the annotations toolbar bar. If you don't see the bar just move your cursor to to top of the screen until it appears. Features available are as follows:

      • Point & move
      • Stickers - tick, cross, smiley emoji, star, hand and question
      • Draw
      • Highlighter
      • Text 
      • Sign
      • Erase
      • Undo
      • Clear all
      • Zoom in and out
      • Rotate left and right
      • Toggle to full screen
      • Download

To use these, simply click on the feature you'd like to use - and use it by clicking on the whiteboard with your mouse.

When you click on the feature you would like to use, a drop down box with colour choices will appear for you to select the colour you would like to use for the Whiteboard.

The colours can be changed on the following features:

  • Stickers
  • Draw
  • Highlighter
  • Text
  • Sign

To undo something you have done on the Whiteboard, simply click on the Undo feature.

More support options

You have completed another Coviu help article. You now know how to access and use the Whiteboard Tool from within a Coviu call.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.