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      Enterprise - How to change User Permissions

      This help article describes how to change the permissions of Users who have already been added to a clinic.

      Last Updated: July 2024

      Tip:

      This article applies to customers on our Enterprise plan. Click here to find out what plan you are on.

      You must be a Clinic, Organisation or Platform Administrator to make these changes.

      On this page:

      1. What is this page about?
      2. How to change permissions.
      3. More support options.

      What is this page about?

      When adding a User to a clinic, you will have the option to set four permission options for them. The permission options either give access to, or hide certain menu items in the lft hand menu. They are:

      • Access to the Waiting Area
      • Access to their User Room
      • Access to Meeting Rooms
      • Acess to the Data Collections 

      If add a User and then find you need to change a permission setting, this article will guide you through it.

      How to Change Permissions

      • Enter the clinic in which you want to make the change.
      • Click Configure in the left hand menu (if you can't see the Configure menu then you are not a Clinic Administrator.)
      • Click the Team Members tab.
      • Find the User you wish to change.
      • Click the Edit Permissions button beside their name.
      • In the window that opens, tick or untick the permission option you wish to change.
      • Click the Update button.
      • The change is immediate.

      More support options

      You have completed another Coviu help article. You now know how to change the User permissions associated with a Coviu account.

      If this is not what you were looking for, explore our knowledge base and search for another article from here.

      If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.