Waiting Area
      Back to home
      1. Help Center | Knowledge Base
      2. Standard and Premium Plans
      3. Waiting Area

      How to Start a Waiting Area Call

      This article describes how you can start a Waiting Area call as the host.

      Last Updated: December 2023

      Note:

      • The Waiting Area feature is only available to customers who are on the following plans:
        • Standard (also the Trial plan)
        • Premium
        • Enterprise
      • Not sure what plan you are on? Click here to find out.
      • If you are on a custom Enterprise plan, you can click here to find out how to get this feature set up.
      • The Waiting Area feature is different from our Waiting Room. Click here to learn the difference.
      • If you are looking to configure the Waiting Area, click here.

      On this page:

      1. How to start a Waiting Area call
      2. More support options

      How to start a Waiting Area call

      1. Log in to your Coviu account as you normally would. If you do not have a Coviu account, you can sign up here.
      2. Click Waiting area on the left column menu of the Dashboard.
      3. Click New Video Call on the top right of the Waiting Area page.
      4. You can choose between starting a regular Waiting Area call (for up to 6 call participants) by clicking New Video Call or a group video call (for up to 20 call participants) by clicking New Group Video Call. The group video call option is only available if you are on our Premium plan.
      5. You should be redirected to your Waiting Area room immediately.

      More support options

      You have completed another Coviu help article. You now know how to start a Waiting Area call.

      If this is not what you were looking for, explore our knowledge base and search for another article from here.

      If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.