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How to transfer call participants between Consultation Rooms in your Clinic
This article outlines the steps to transfer a call participant from one Consultation Room to another Consultation Room within the same Clinic.
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Note:
- Relevant to Coviu Clinic Plan users only.
- A User does not need access to the destination Consultation Room to transfer a call to that room.
Steps on how to transfer a call participant:
- From the Consultation Room, click on Transfer.
- Under Which Clinic Would You Like to Transfer This Call To? select your desired clinic.
- Once selected, a confirmation prompt will appear. Click Transfer to proceed.
- The destination Room will receive a notification on the Clinic tab indicating that a patient/ client is waiting to be seen.
More support options
You have completed another Coviu help article. You now know how to change the name of a Consultation Room.
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If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.