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Why Choose Coviu?
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Getting Started with Coviu
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Privacy and Security
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The Waiting Area
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Coviu Consultation Rooms
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Troubleshooting Coviu
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In-Call Tools
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Coviu Apps
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Desktop Application
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Managing your account and billing
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Booking and Scheduling Options
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Reporting
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Enterprise Solution
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API Information
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Coviu Product Updates
- March 2024
- February 2024
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- Decemeber 2021
- November 2021
- October 2021
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- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
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Coviu Terminology
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Automations
How to get started with AI Scribe on Your Coviu Account
This article explains how to unlock Coviu’s AI Scribe and manage user access.
Note:
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AI Scribe is installed by default on all plans.
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Each user automatically receives 5 free notes per month, which reset on the 1st of every month.
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To unlock unlimited notes, platform admins must add a license seat for each user.
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In the free version, users can still create unlimited templates and generate new notes from existing consultations.
On this page:
What is included in the free version?
- All users get 5 free notes per month when AI Scribe is first installed.
- New Coviu users on a trial will receive unlimited notes during their trial period.
How to unlock unlimited access for you and your team
For Admins:
- Log in as a platform admin.
- Go to AI Notes > Seats > Assign New Users.
- Add a license seat for the users you want to grant unlimited access to.
- Changes take effect immediately and will be reflected on your bill right away.
Non Admins:
Option 1: From AI Notes > Seats page, you can request a seat. Admin(s) of the clinic will be notified via email.
Option 2: Upgrade directly from any consultation screen—whether in-person, video, or phone. Simply click the ‘Upgrade’ button to request a seat. This will send an email to the admin.