How to Troubleshoot Camera Issues

This article provides guides for troubleshooting camera issues on your device.

Last Updated: March 2024

Note: If you have not done so already, you can perform a quick Pre-call Test to learn more about the camera issues you may be experiencing.

On this page:

  1. How to troubleshoot your camera issues
  2. More support options

How to troubleshoot your camera issues

Coviu relies on your device configurations for the availability of sources, such as the camera, to facilitate your calls.

Select a guide below that corresponds to the device you are using to ensure that it has been set up correctly:

More support options

You have completed another help article with Coviu. You now know where to look to troubleshoot your camera issues.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.