Your Coviu Plan Is Updated!

This article describes the frequently asked questions about our plan migration.

Last Updated: March 2023

On this page:

1. FAQ
2. How Coviu's old plans compare with Coviu's latest plans
   
   1. GP/Specialist plans
   2. Allied Health plans
   3. Teams plans
3. More support options

FAQs

• Why is my plan changed?
  • The plan that you were under is outdated and no longer serviceable. As a result, some new Apps, features and updates were not installable on your plan.
  • This is why we have discontinued our old plans as of 1 April 2023 as they are no longer operationally viable.

• Are there any additional charges?
  • There are no additional charges to you initially. You are migrated to our latest plan and will continue to pay the same monthly or annual subscription cost as you were already paying.
  • This will remain in place until 30 June 2023 or, if you are on an annual billing frequency that ends after 30 June 2023, it will end when your current billing period ends.
  • Once this promotional period is finished (after 30 June 2023), you will be charged as per our current plan prices listed here.
  • The above does not apply to you if you are migrated from the following plans as you are now paying less than you were before.
    • GP/Specialist + Starter
    • GP/Specialist + Professional
    • GP/Specialist + Clinic

• What plan am I on now?
  
  • You can follow our guide here to find your current plan.
• How do I learn about my current plan features?
  • You can find your plan on our plans and pricing page here and view the Full Feature Set. Alternatively, feel free to book a Support Session with our friendly Customer Success team using this link to learn more about your plan.
• How do I change my plan?
  
  • You can follow our guide here to change your plan.

How Coviu's old plans compare with Coviu's latest plans

Below, we compare each former plan's feature set with Coviu's latest plans.

GP/Specialist plans

GP/Specialist + Starter

GP/Specialist + Professional

GP/Specialist + Clinic

Allied Health plans

Allied Health + Starter

Allied Health + Professional

Allied Health + Clinic

Teams plans

Sole Trader

Professional

More support options

You have completed another Coviu help article. You now know how you can change or upgrade your Coviu plan, how your plan compares with our latest plans and the FAQ regarding our scheduled plan migration.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.