What Are the Recommended Web Browsers for Coviu?

This article describes the best web browser for your device to get the best call experience on Coviu.

Last Updated: April 2024

On this page:

  1. What is my web browser?
  2. Why you should use a recommended web browser
  3. Recommended web browsers
  4. Other web browsers
    1. Limited support
    2. Not supported
  5. What if my web browser is not listed above or I have trouble using Coviu?
  6. More support options

What is my web browser?

A web browser is a software application that allows you to explore web pages and related services on the internet, including Coviu. Some popular web browsers include Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari.

You can use this website to find out what web browser you are currently using. Alternatively, you can use our Pre-call Test to do the same.

Please keep your web browser updated for security, privacy and technical reasons.


Why you should use a recommended web browser

Although we try our best to make Coviu compatible across the latest and most popular web browsers, each can still have limitations for video calls.

The differences may seem minor and not easily identifiable. Web pages and related services may work fine on some web browsers but poorly on others.

Hence, we have our recommended web browsers for you and your call participants to have the best video consultation experience possible.


Recommended web browsers

The following list of web browsers showcases the best compatibility and stability for Coviu's rich feature set and capabilities.

Operating System Version Web Browser Comments
Computers
Windows As of Windows 10 Google Chrome or Microsoft Edge  
macOS As of macOS Monterey 12.4 Google Chrome or Microsoft Edge Safari has limitations
Linux As of Linux Mint 20.3 Google Chrome  
Mobile Phones and Tablets
Android As of Android 11 Google Chrome or Microsoft Edge Screen-sharing is limited to viewing and annotating only
iPadOS As of iPadOS 15.6 Apple Safari Screen-sharing is limited to viewing and annotating only

iOS As of iOS 15.6 Apple Safari Screen-sharing is limited to viewing and annotating only

Other web browsers

The following web browsers are known to feature only limited support for Coviu's rich feature set and capabilities or lack thereof.

Note: The limitations listed below are subject to your consultation workflow and may or may not impact your video call experience.

Limited support

Due to some security, privacy and technical reasons, the following web browsers may not fully support Coviu's rich feature set and capabilities. You may risk some features and capabilities to either be unavailable or malfunctioning.

Operating System Web Browser Comments
macOS Apple Safari
  • Screen-sharing is limited to fullscreen mode only
macOS Mozilla Firefox
  • Unstable call audio
  • Unstable screen-sharing
Windows Mozilla Firefox
  • Unstable call audio
  • Unstable screen-sharing
iOS Google Chrome
  • Unstable call audio
  • Limited support on iPads
iOS Microsoft Edge
  • Unstable call audio
  • Limited support on iPads

Not supported

Due to significant security, privacy and technical limitations, the following web browsers do not work with Coviu's rich feature set and capabilities. You risk features and capabilities to either be unavailable or malfunctioning.

Operating System Web Browser
Android Samsung Internet
Android Huawei Browser
Windows Internet Explorer
iOS Other non-Safari web browsers

What if my web browser is not listed above or I have trouble using Coviu?

Please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here and share all of the information listed here.


More support options

You have completed another Coviu help article. You now know what the recommended web browsers are for Coviu.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.