How to use the Video Player add-on

This article explains how to use the Video Player add-on. The Video Player feature is great for sharing video resources with your client, where the video has not been made public e.g. it is not available on a public platform such as Youtube.

Last Updated: Jan 2021


The Video Player add-on will allow you to share any MP4 video files from your computer, which you can then watch with other people in your call.

This add-on works by first transferring the file to your guests and then allowing each of you to simultaneously watch these videos. If you are playing large files this can take time so you may wish to use the Youtube Player add-on instead.

When you have your MP4 file ready, follow the instructions below to use the tool and watch videos with your call guests:

  1. When you are in your call, click on the Tools+ button.
  2. Find the Add a video button in the menu and click on it.
  3. Browse to the location where you keep the file and open it.
  4. You will immediately view your file however, you will need to wait for the client end to fully load the file before you may co-view it. Be wary that large file sizes may take a long time to transfer.


If you run into any difficulties please contact us at so we can further assist you.

Note: this add-on currently only supports MP4 file types. You may require a file converter if you are using alternative file types.