How to install and use the K10 questionnaire on Coviu

This article describes how to install and use the Kessler Psychological Distress Scale (K10) form on Coviu.

Last Updated: May 2022


  • This App is available to all Coviu plans.
  • Is there a cost to install this app? Yes. Visit this page for pricing.
  • If you are on a custom Enterprise plan, please speak to your organisation Telehealth Coordinator or your Coviu account representative about having this tool added to your account.
  • NOTE: To add this tool to your Coviu account, you must be a Coviu account administrator. 

On This Page:

  1. What is the K10 App?
  2. How do I install it?
  3. How does K10 work in Coviu?
  4. More Support Options

What is the K10 App?

The Kessler Psychological Distress Scale (K10) is a well-validated, highly useful clinical measure of psychological distress. It comprises a 10-item screening questionnaire developed by the Clinical Research Unit for Anxiety and Depression.

For further information on the K10 please refer to Harvard Medical School or Andrews, G Slade, T. Interpreting scores on the Kessler Psychological Distress Scale (K10). Australian and New Zealand Journal of Public Health: 2001; 25:6: 494-497.

How do I install K10?

  1. Log in to your Coviu account as you normally would. If you do not yet have an account, you can sign up here.
  2. Once logged in to your account, click Configure in the left hand menu.
  3. Click the APPS tab in the left hand menu.
  4. Click the FIND APPS on the right hand side. This will take you to Coviu’s App marketplace. 
  5. Alternatively, you can click here to be taken directly to the App link in the Marketplace.
  6. Once in the Marketplace, scroll down until you find the K10 app and click it.
  7. Follow any prompts to install the K10 App. 
  8. Once installed, return back to your Coviu account.
  9. Return to the Apps tab and you will now see the K10 App listed.

How does K10 work in Coviu?

The K10 has been designed to work as a simple digital form to make it quick and easy for clients to self-administer the questionnaire. Responses are scored and interpreted in real-time.

Once the form has been completed, it can be exported as a downloadable PDF format for offline viewing or saved to Coviu’s secure cloud storage service.

To access K10 during a Coviu call:

  1. Enter your call with a client as you normally would.
  2. Once in the call, click the Tools+ button on the top right side of the screen.
  3. Scroll down the Tools menu and click on the Kessler Psychological Distress Scale (K10)
  4. You can now begin your assessment.

  5. You can allow the client to enter responses or make changes themselves by clicking the drop-down arrow next to your name under the Change Editor option. You can re-assign it to yourself if you wish to make any changes.

  6. Once your client has finished with the form they can click Complete. 

  7. Once you have finalised all items in the questionnaire, you can click the Download button to save the form to your local device. Once it is downloaded to your local device, you can choose to save it in a designated folder or even add it to an existing client file.


  • The forms will be saved as a PDF to your local device with a generic title. 
  • Your forms can also be saved under Data Collections if your Coviu administrator has enabled Secure Cloud Storage. 

More Support Options

You have completed another Coviu help article. You now know how to install and use the K10 questionnaire on Coviu

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.


Author: KI