How to install and use the Patient Health Questionnaire-9 (PHQ-9) App

This article describes how to install and use the Patient Health Questionnaire-9 (PHQ-9) form on Coviu.

Last updated: Nov 2021


  • This App is available to all Coviu plans.
  • If you are on a custom Enterprise plan, please speak to your organisation Telehealth Coordinator or your Coviu account representative about having this tool added to your account.
  • NOTE: To add this tool to your Coviu account, you must be a Coviu account administrator. 

This page contains:

  1. What is the Patient Health Questionnaire (PHQ-9)
  2. How do I install the PHQ-9?
  3. How do I use the PHQ-9 in Coviu?
  4. More support options

What is the Patient Health Questionnaire-9 (PHQ-9)?

The PHQ-9 is a 9-item self-report questionnaire designed for the presence and screening the severity of depression.

For more information about the PHQ-9, visit or see Kroenke, K., Spitzer, R. L., & Williams, J. B. (2001). The PHQ‐9: validity of a brief depression severity measure. Journal of general internal medicine, 16(9), 606-613.

How do I install the PHQ-9?

  1. Log in to your Coviu account as you normally would. If you do not yet have an account, you can sign up here.
  2. Click the Apps section from the left-side menu.
  3. Click Find Apps. This will take you to Coviu’s App marketplace.
  4. Alternatively, you can click here to be taken directly to the App listed in the Marketplace.
  5. Once in the Marketplace, follow any prompts to install the PHQ-9 App. 
  6. Once installed, return back t to the Apps section in your account where you will now see the K10 App listed.

How do I use the PHQ-9 in Coviu?

The PHQ-9 has been designed to be used as a simple digital form to make it quick and easy for clients to self-administer the questionnaire. Responses are scored and interpreted in real-time.

Once the form has been completed, it can be exported as a downloadable PDF format for offline viewing or saved to Coviu’s secure cloud storage service.

To access PHQ-9 during a Coviu call:

  1. Enter your call with a client as you normally would.
  2. Once in the call, click the Apps & Tools button on the bottom right side of the screen.
  3. Scroll down the Tools menu and click on the Patient Health Questionnaire-9 (PHQ-9)
  4. You can now begin your assessment.Screen Shot 2021-06-15 at 10.50.26 am
  5. You can allow the client to enter responses or make changes themselves by clicking the drop-down arrow next to your name under the Change Editor option found at the bottom section of the assessment page. You can re-assign it to yourself if you wish to make any changes.
    Screen Shot 2021-06-15 at 10.54.50 am

  6. Once your client has finished with the form they can click Complete.

    Screen Shot 2021-06-11 at 9-55-56 am-png-1 (2)

  7. Once you have finalised all items in the questionnaire, you can click the Download button to save the form to your local device. Once it is downloaded to your local device, you can choose to save it in a designated folder or even add it to an existing client file.


  • The forms will be saved as a PDF to your local device with a generic title. 
  • Your forms can also be saved under Data Collections if your Coviu administrator has enabled Secure Cloud Storage. 

You have completed another Coviu help article. You now know how to install and use the Patient Health Questionnaire-9 (PHQ-9) App

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.