Troubleshooting Audio Issues

This article provides tips for troubleshooting audio issues on your device.

Last Updated: July 2021


Coviu relies on your on-device configurations for the availability of sources like the microphone and speaker to facilitate your calls. 

Browse the articles as per the device you are using for your calls to ensure that your device has been set up correctly to hear and be heard with your calls.

NOTE: If you haven't done so already, it can help to do a quick Coviu Pre Call Test to learn more about the compatibility of your device and connection for call audio.


You have completed another help article with Coviu. You now know where to look to troubleshoot audio issues. If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.