-
Why Choose Coviu?
-
Getting Started with Coviu
-
Privacy and Security
-
The Waiting Area
-
Troubleshooting Coviu
-
In-Call Tools
-
Coviu Apps
-
Desktop Application
-
Managing your account and billing
-
Booking and Scheduling Options
-
Reporting
-
Enterprise Solution
-
API Information
-
Coviu Product Updates
- March 2024
- February 2024
- January 2024
- November 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- Decemeber 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
-
Coviu Terminology
-
Integrations
How to Troubleshoot Audio Issues
This article provides device specific guides for troubleshooting audio issues
Last Updated: December 2024
Note:
- If you have not done so already, you can perform a quick Pre-call Test to learn more about the audio issues you may be experiencing.
- To troubleshoot audio on your device, you will need to select the appropriate guide below for the device that you use when making a video call.
On this page:
How to troubleshoot your audio issues
Coviu relies on your device configurations for the availability of sources, such as the microphone and speaker, to facilitate your calls.
Select a guide below that corresponds to the device you are using to ensure that it has been set up correctly:
- macOS devices (computers) (as of macOS Big Sur)
- Windows devices (computers)(as of Windows 10)
- iPhone and iPad devices (Apple phones, tablets) (as of iOS 15.2)
- Android devices (phones, tablets) (as of Android 11)
More support options
You have completed another help article with Coviu. You now know where to look to troubleshoot your audio issues.
If this is not what you were looking for, explore our knowledge base and search for another article from here.
If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.