How to Troubleshoot Audio Issues

This article provides guides for troubleshooting audio issues on your device.

Last Updated: March 2024

Note: If you have not done so already, you can perform a quick Pre-call Test to learn more about the audio issues you may be experiencing.

On this page:

  1. How to troubleshoot your audio issues
  2. More support options

How to troubleshoot your audio issues

Coviu relies on your device configurations for the availability of sources, such as the microphone and speaker, to facilitate your calls.

Select a guide below that corresponds to the device you are using to ensure that it has been set up correctly:

More support options

You have completed another help article with Coviu. You now know where to look to troubleshoot your audio issues.

If this is not what you were looking for, explore our knowledge base and search for another article from here.

If you still require any assistance, please do not hesitate to get in touch with our friendly Customer Success team using any of the contact methods available here.