Appointment Bookings

Allow your customers to book appointments online

 

Last Updated: Nov 2021

With the Appointment Bookings App, you can allow your customers to book consultations directly into your appointment management system from your Coviu Customer Connect portal.

How it works

  1. The Make a booking and Retrieve a booking options are added to your Coviu Customer Connect portal allowing your customers to be able to make and manage a booking from any internet capable device.
  2. When making a booking, customers are able to view your available services, pick an available appointment day and time, and select a practitioner for their appointment. This appointment information is drawn directly from your appointment management system (or practice management system), so it ensures your availability.
  3. Upon creating a booking, the appointment details are added to your appointment management system, along with the link you'll use to access the appointment, so you can keep your normal business workflow. The customer receives a confirmation email with instructions on how to access the appointment - which is done simply by clicking the link included in the email.
  4. Once a booking is made, you patient or client can manage their booking using the Retrieve a booking option in your Customer Connect portal.

Supported appointment systems

Appointment bookings currently supports the following appointment/practice management systems:

Acuity Scheduling (requires an Acuity Powerhouse subscription)

Nookal Practice Management

Don't see your management system? Contact us to talk about an integration

Requirements

In order to use this App, you must activate the Customer Connect App

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Author: KB