Help Center | Knowledge Base
Go to coviu.com
Standard and Premium Plans
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In-Call Tools (Apps)
Apps for All Plans
Apps for the Clinic Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
Back to home
Help Center | Knowledge Base
Standard and Premium Plans
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
iOS Issues
Connection Issues
Camera Issues
Call Quality
Other
Video Window
Audio Issues
In-Call Tools (Apps)
Apps for All Plans
Apps for the Clinic Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
API Information
General Questions
Technical Information
Coviu Product Updates
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
Standard and Premium Plans
Advanced options for Standard and Premium plans. (These articles apply to older Clinic plans)
How to Send a Notification to Clients or Patients in the Waiting Area
Call Activity and Reporting
The Coviu Waiting Area - How it Works
Check callers' bandwidth, browser and operating system during a call
How to set up Alerts for your Waiting Area
Downloading a Clinic Report
Administrative Duties
Configuring Patient Intake Fields
Waiting Area Configuration
Music and Audio Announcements for Waiting Patients
How to configure Automated Messages
Waiting Area
What is the virtual Waiting Area?
How to enable Confirm to Enter Call
Changing your default phone number prefix in Coviu
