Help Center | Knowledge Base

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Help Center | Knowledge Base

Standard and Premium Plans

Standard and Premium Plans

Advanced options for Standard and Premium plans. (These articles apply to older Clinic plans)

Administrative Duties

How to Set Up Voicemail for Coviu Phone

How to Set Up Coviu Phone

Downloading a Consultation Report

Call Activity and Reporting

Changing the Default Phone Number Prefix in Coviu

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Waiting Area

What Is the Waiting Area?

How to Enable Two-Way Communications in the Waiting Area

How to Enable Confirm Call Entry for the Waiting Area

How to Use the Waiting Area

How to Send a Notification to Clients or Patients in the Waiting Area

How to Check a Client’s or Patient’s Device Information During a Waiting Area Call

How to Set Your Waiting Area Operating Hours

How to Add the Waiting Area Link to Your Website

How to Enable the Call Lock Feature for the Waiting Area

How to Configure Entry Fields for the Waiting Area

How to Configure Automated Messages for the Waiting Area

How to Configure the Waiting Area

How to Set Up Alerts for Your Waiting Area

How to Configure Supporting Information for Callers in the Waiting Area

Inviting a Client or Patient to the Waiting Area

How to Use Coviu Phone

How to Set Your Waiting Area Time Zone

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