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Coviu Product Updates
November 2022
October 2022
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May 2022
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February 2022
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Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
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Help Center | Knowledge Base
Coviu Product Updates
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
General
Audio Issues
Call Quality
Camera Issues
Connection Issues
iOS Issues
Video Window
In-Call Tools (Apps)
Apps for All Plans
Apps for the Premium Plan
Optional Apps
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Nookal
Acuity Scheduling
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Platform Creation Tasks
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
Reporting Feature Function and Configuration
API Information
General Questions
Technical Information
Coviu Product Updates
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Waiting Area Settings
Coviu Terminology
Coviu Product Updates
Stay up to date with the latest Coviu product features
November 2022
*Coming Soon* - In-Call Mute Function
*Coming Soon* - SMS Usage Tracker
*Coming Soon* - SMS Appointment Reminders
*Coming Soon* - Pre-Call Check For Call Hosts
Post-Call Quality Feedback
Enterprise Organisation Coordinator Role
New App - Customisable Forms
See more
October 2022
*Coming Soon* - Customisable Forms
Scheduled Sessions Updates
New Look and Feel for User Invitations
eLr App Updates
September 2022
New Video Feed Messaging
*Coming Soon* - Scheduled Sessions Updates & Appointment Reminders
August 2022
Waiting Area Invitation Update
Waiting Area Hours
Recording Incoming Phone Calls
July 2022
Device Check Feature
Microsoft Exchange and Scheduled Sessions Busy-Time
Data Collections Permissions
Customisable Clinic Closed Message for Waiting Area
Conduct Calls With Up To 20 People
Introducing Phone Consultations
See more
June 2022
2M lingo™ Language Services App
Guest Notification Messages
Organisation and Platform Reporter Roles
May 2022
Sound Notifications
Collapsible Waiting Area Menu
April 2022
Waiting Area Filters
Configurable Default Video Size
Annotate and Download Multi-Page PDFs
Favourite your meeting and user rooms
Customer Connect Booking Provider Update
See more
March 2022
New Welcome Dashboard & Revamp of the Call Interface
February 2022
Send Notifications From the Waiting Area
Coming Soon: Coviu Welcome Dashboard and Call Interface
Revamped Reporting Capabilities
January 2022
Coviu Dashboard Enhancements
Automated Notifications for Waiting Area Calls
'On-Hold' Functionality in the Waiting Area
iHealth - Pulse Oximeter Remote Monitoring App
Decemeber 2021
New Whiteboard Drawing Tools
Call Manager Updates
Posttraumatic Stress Disorder Checklist (PCL-5) App
November 2021
Signed In Users Can Choose Their Clinics
New Grid View Layout
New Pearson Apps on Coviu (BAI, BHS and BDI-2)
Waiting Area Patient Queue Position Functionality
October 2021
Send SMS Invitations From Scheduler
Add a Patient to Call From Another Clinic
New 'INVITE+' Button
September 2021
Pearson Assessments Apps now Available on Coviu
Meeting and User Room Call Reports
Accessibility Updates
Video Recording
August 2021
New Pearson Assessments Now Available on Coviu
End a Call From the Waiting Area
Change Your Plan From Within the Coviu Platform
July 2021
New Feature - Confirm to Join Call
Improved Pre-call Test for Practitioners and Patients
June 2021
New Screening and Assessment Forms for Mental Health
May 2021
HIPAA Compliance - You Can Now Sign a Business Associate Agreement
Fix to Resolve 'No Stream Available' Error When Screen Sharing
New Feature: Web Coaching Add-on
April 2021
SMS Country Code - Default Changes Depending on Device Time-Zone/Location Settings
March 2021
Pearson WAIS-IV A&NZ Assessment Now Available on Coviu
