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Nookal
Acuity Scheduling
MyHealth1st
HealthEngine
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
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In-Call Features and Abilities
Reporting Feature Function and Configuration
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Decemeber 2021
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Coviu Terminology
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Help Center | Knowledge Base
Getting Started with Coviu
Why Choose Coviu?
Getting Started with Coviu
Signing Up to Coviu
Preparing for your First Call
Technical Information
Other
Managing Users
Privacy and Security
Standard and Premium Plans
Administrative Duties
Waiting Area
Troubleshooting Coviu
General
Audio Issues
Call Quality
Camera Issues
Connection Issues
iOS Issues
Video Window
In-Call Tools (Apps)
Apps for All Plans
Billing + Plan
Coviu Apps
Pearson Apps
Mental Health Apps
Other Marketplace Apps
Booking and Scheduling Options
General
MediRecords
Clinic to Cloud
Halaxy
Nookal
Acuity Scheduling
MyHealth1st
HealthEngine
Enterprise Solution
Introduction to your Enterprise Telehealth Platform
Platform Creation Tasks
Administrative Duties
Waiting Area Function and Configuration
In-Call Features and Abilities
Reporting Feature Function and Configuration
API Information
General Questions
Technical Information
Coviu Product Updates
March 2023
February 2023
January 2023
December 2022
November 2022
October 2022
September 2022
August 2022
July 2022
June 2022
May 2022
April 2022
March 2022
February 2022
January 2022
Decemeber 2021
November 2021
October 2021
September 2021
August 2021
July 2021
June 2021
May 2021
April 2021
March 2021
Coviu Terminology
Getting Started with Coviu
Everything you need to begin using Coviu
Signing Up to Coviu
How to Select a Coviu Plan
How to Sign Up for a Free Trial Plan
How Many Participants in a Call?
How to Choose or Change Your Coviu Account Name
How to Choose and Register a Username
Overview of Coviu Roles and Permissions
How to Reset Your Coviu Password
How to Update Your Coviu User Profile
What Is the Coviu App Marketplace?
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Preparing for your First Call
How to Mute Your Call Participants
How to Configure Call-Joining Options for Clients or Patients
How to Use Coviu Phone
How to Log in to Your Coviu Account
Your Coviu Meeting Room
Your Coviu User Room
How to send an invitation from your Email account
How do I Transfer a client between User Rooms?
Tips for Telehealth Best Practice
8 Steps to Getting Started With Coviu
How to use the Coviu Precall Test
How to Test Your Hardware for a Telehealth Call
How to Set Your Waiting Area Time Zone
How to set your Clinic Specialty
How to Let a Client or Patient Into Your Room
How to use the Annotations Toolbar
Placing a Guest on Hold
An Example Email to Send Your Clients
Add a Meeting or User Room
The patient workflow
How to Get To Your Rooms Quickly
Leaving or Ending a Call
How Do I Change the Language in the Call Interface?
How to Find the Settings Menu on the Dashboard
(For Clinicians) How to Prepare for a Telehealth Call
How to Set Up Your Stripe Account With Coviu
(For Clients or Patients) How to Prepare for a Video Consultation on Coviu
Provider numbers
The Coviu Dashboard
How to Share Your iPad or iPhone Screen in a Call
How to Adjust Your Video Feed During Your Consultation
How to Disable Call Recording for Clients or Patients
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Technical Information
Changing the Call Interface Settings
Using the Call Manager
Bandwidth Usage of Coviu
What hardware do you need for a Coviu call on a Desktop or Laptop?
Changing Your Video Quality Settings
Recommended Web Browsers
How to determine your clients in-call bandwidth connection
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Other
Group Telehealth Rooms
What Is the Precall Self-Check?
What Is the Post-call Quality Survey
Coviu Phone - How Does It Work?
How to set the "Joining a call" options
How to Set Photo on Entry as Optional
How Do I Customise My Coviu Call Interface?
Did you know...
Guide to Coviu Link Integration
How to Change the Waiting Room Music for Waiting Clients/Patients
What Are Data Collections?
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Managing Users
How to Activate My New User Coviu Account
How to Add, Remove and Manage Users